Effective Date: 01/01/2025
1. Introduction
Welcome to ERE Funding Limited, trading as Equity Release Europe ("we", "us", "our"). We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us.
2. Who We Are
ERE Funding Limited (trading as Equity Release Europe)
- Company Number: 16120768
- Registered Office: 27 Old Gloucester Street, London, WC1N 3AX
- Email: privacy@equityreleaseeurope.com<
3. Information We Collect
We may collect and process the following personal data:
- Personal Identification Information – Name, date of birth, address, telephone number, and email address.
- Financial Information – Bank details, financial status, income, assets, liabilities, and credit history.
- Transaction Information – Details of financial products or services you have applied for or obtained from us.
- Technical Information – IP address, browser type, and cookies when you visit our website.
- Communications – Emails, phone calls, or other interactions with us.
4. How We Collect Your Information
We collect your personal data in the following ways:
- Directly from you – When you fill in forms, communicate with us, or use our services.
- From third parties – Such as credit reference agencies, financial institutions, or regulatory bodies.
- Through our website – Via cookies and analytics tools.
5. How We Use Your Information
We use your personal data for the following purposes:
- To provide financial services and products to you.
- To process applications and manage agreements.
- To comply with legal and regulatory obligations.
- To improve our services and customer experience.
- To communicate with you regarding our services, promotions, and updates (where permitted).
- To prevent fraud, money laundering, and other illegal activities.
6. Legal Basis for Processing
We rely on the following legal bases to process your personal data:
- Contractual necessity – To provide financial services as agreed with you.
- Legal obligation – To comply with laws and regulations.
- Legitimate interests – To improve our services and prevent fraud.
- Consent – Where required, we will obtain your consent before processing your data.
7. Sharing Your Information
We may share your personal data with:
- Regulatory authorities and law-enforcement agencies.
- Financial institutions, credit-reference agencies, and fraud-prevention organisations.
- Service providers who assist in delivering our services.
- Professional advisers such as lawyers, accountants, or auditors.
We will never sell your personal data to third parties.
8. Data Retention
We retain your personal data for as long as necessary to fulfil our legal, regulatory, and business obligations. When no longer required, your data will be securely deleted or anonymised.
9. Your Rights
You have the following rights under data-protection law:
- The right to access your personal data.
- The right to request correction of inaccurate information.
- The right to request deletion of your data (where applicable).
- The right to restrict or object to processing.
- The right to data portability.
- The right to withdraw consent at any time (where processing is based on consent).
- The right to lodge a complaint with the Information Commissioner’s Office (ICO) www.ico.org.uk.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
11. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences via your browser settings.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, we will notify you.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
ERE Funding Limited (trading as Equity Release Europe)
Email: privacy@equityreleaseeurope.com
Registered Office: 27 Old Gloucester Street, London, WC1N 3AX
Thank you for trusting us with your personal information.
